.png){kind=small}
Shipping & Returns
Shipping Policy
At Toply Home, we understand that the shipping process is an integral part of the customer experience. That's why we strive to provide fast and reliable shipping methods at affordable rates. We take great care in packaging your furniture to ensure that it arrives in perfect condition. Please note that a flat delivery fee of $80 applies to all our goods.
If you have any questions about our shipping policies or the associated delivery fee, please don't hesitate to contact our customer service team.
Return & Exchange Policy
At Toply Home, our primary goal is your utmost satisfaction with every purchase. In the event that you are not completely delighted, rest assured that we have a user-friendly return and exchange policy in place. Please reach out to us within 30 days of receiving your order to initiate a return or exchange, and we'll promptly provide you with a return label and detailed instructions. It's important to note that certain items may be subject to a delivery fee. We would like to kindly inform you that our refund policy is specifically applicable to cases where the item is damaged due to a product issue. Regrettably, we are unable to accommodate refunds for other reasons.
For any inquiries about our return and exchange policy, feel free to contact our dedicated customer service team.